THE DIAGNOSTICS REVOLUTION STARTS HERE.

portal portal

It begins with connecting your entire fleet to a single portal.


How many different truck makes do you have in your fleet? Two? Five? Now, how many remote diagnostics systems do you have? Two? Five? How’s that efficient? Answer, it’s not. In fact having a different system for every make in your fleet is pretty antiquated. That’s why we decided to shake up diagnostics and create something that’ll make this part of your job more efficient. It’s called OnCommand™ Connection, the first and only all-makes diagnostics system.

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ONCOMMAND CONNECTION

Helps You: Is Designed To:
  • Get
    action PLANS
    for more than 18,000 engine and vehicle faults.
  • DIAGNOSE
    your fleet while it’s on the road.
  • Prioritize
    needed repairs while avoiding unnecessary service visits.
  • PLOT
    vehicle locations and find nearby dealers.
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OnCommand™ Connection’s Open Architecture Works With Your Business


When we began work on OnCommand™ Connection we didn’t want to change the way you checked your fleet’s health, we wanted to make it simpler. And that’s what we did. Our open architecture wrangles your various business systems and brings them together

  • CarrierWeb

WORKS WITH YOUR FLEET — YOUR ENTIRE FLEET


No matter which truck, bus or engine makes comprise your fleet, OnCommand™ Connection will monitor them all.

Small Fleet Large Fleet

All the tools to get the job done


“Guess work,” isn’t something fleet managers should be doing. Why? It’s not good for business. With features such as interactive mapping, engineer-designed action plans and access to your online portal through multiple devices, OnCommand™ Connection provides you everything you need to accurately keep your fleet on the road and your business profitable.

Monitor what’s going on with your entire fleet in real time, with multiple filters and direct links to other integrated applications, including our smartphone app.

  • Filter information by vehicle type, fault code or time frame.
  • View active fault codes and health reports for specific vehicles.
  • Locate the dealership closest to your vehicle’s location.
  • “Favorite” certain vehicles to keep an extra-close eye on them.

Consider this the condensed version of everything that’s going on with your vehicle. It’s an easy-to-look-at list featuring current fault codes and links to enable action when a serious issue exists.

  • Vehicle Info
  • Campaign Info
  • Fault Codes
  • Weather Info
  • Other Key Data Points

It’s not enough to get alerts about severe issues with your vehicles. You need a plan of attack. Our experts are here to help. With more than 18,000 action plans, we’ll recommend the best solution to getting your vehicle fixed and back on the road.

  • Simple Fault Code Descriptions
  • Fault Code Severity
  • Questions to Ask the Driver to Get a Better Understanding of the Issue
  • Links to Diagnostic Repair Info and Videos

Interactive mapping helps you quickly locate your vehicle, plan solutions if repairs are needed, and most importantly, keep your business running.

  • Vehicle Location and Directions
  • Dealer Locations — All Makes
  • Locate Vendors, Hotels and Truck Stops
  • Customer Locations
  • Nearby Vehicles

Create custom alerts based on fault severity, report type and fault type. Receive the info when you need it most.

  • Build Reports by Severity Type and Duration
  • Control the Frequency and Timing

The right tools for the job.


Monitor what’s going on with your entire fleet in real time, with multiple filters and direct links to other integrated applications, including our smartphone app.

  • Filter information by vehicle type, fault code or time frame.
  • View active fault codes and health reports for specific vehicles.
  • Locate the dealership closest to your vehicle’s location.
  • “Favorite” certain vehicles to keep an extra-close eye on them.
-

Consider this the condensed version of everything that’s going on with your vehicle. It’s an easy-to-look-at list featuring current fault codes and links to enable action when a serious issue exists.

  • Vehicle Info
  • Campaign Info
  • Fault Codes
  • Weather Info
  • Other Key Data Points
-

It’s not enough to get alerts about severe issues with your vehicles. You need a plan of attack. Our experts are here to help. With more than 18,000 action plans, we’ll recommend the best solution to getting your vehicle fixed and back on the road.

  • Simple Fault Code Descriptions
  • Fault Code Severity
  • Questions to Ask the Driver to Get a Better Understanding of the Issue
  • Links to Diagnostic Repair Info and Videos
-

Interactive mapping helps you quickly locate your vehicle, plan solutions if repairs are needed, and most importantly, keep your business running.

  • Vehicle Location and Directions
  • Dealer Locations — All Makes
  • Locate Vendors, Hotels and Truck Stops
  • Customer Locations
  • Nearby Vehicles
-

Create custom alerts based on fault severity, report type and fault type. Receive the info when you need it most.

  • Build Reports by Severity Type and Duration
  • Control the Frequency and Timing
-

Ready to revolutionize your business?

What you'll need.


To revolutionize your business with OnCommand™ Connection, all you need is a telematics system from one of our partners (see list) that has up-to-date hardware.

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oncommnad

About Us


OnCommand™ Connection is part of the OnCommand™ family of fleet management services from Navistar. For more than a hundred years we’ve been the innovation leader in the transportation industry, from products that drive global markets to products that are safer for the entire planet. No matter what we do, you’ll find us taking the lead.

inspired by you


As a fleet manager, you’re on the front lines. You told us what your business needs were, and we listened. You said you wanted a single portal to view your fleet’s data. We built the first open architecture system that works with all telematics systems. You said you wanted to be able to see your entire fleet. We created the first and only all-makes capable system that can be used with any brand of vehicle. You said you wanted to be able to check on your fleet from anywhere or any place. We offer the first and only system to be available from multiple interfaces such as your computer, phone or email.

Revolutionizing uptime


You want your fleet to stay on the road. If they’re not there, you’re not making money. OnCommand™ Connection was designed to help keep your vehicles moving and your profits rising. Through a single portal you can monitor your entire fleet in real time. Get up-to-the second fault codes on each vehicle so you can prioritize repairs and get them fixed before anything major happens. For us, uptime isn’t another word. It’s the backbone of everything we do.

More oncommand services from navistar

Manage your fleet more effectively with our complete suite of programs and tools.

Parts Information *

  • Online Parts Catalog
  • VIN-Specific search tools
  • Quickly Identify and Order

Service Information *

  • VIN-Specific service information
  • Online subscription
  • Service manuals, bulletins, circuit diagrams

Fleet Charge

  • Consistent parts pricing at all Navistar dealers
  • Consolidated billing
  • Instant credit

Repair Advocate

  • VIN-based membership
  • Online case files tracking repairs at International dealers
  • Connects customers, dealers and Navistar support groups

Service Partner

  • Fixed labor hours for common repairs at all International dealers
  • Online estimates posted for customer approval

Education

  • Web-based training for vehicles, engines and technology applications
  • Specifically tailored for fleet technicians and managers

* Require a Navistar vehicle

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